Pennsylvania Electronic Benefit Transfer (EBT)
Welcome to the PA EBT website!
EBT stands for Electronic Benefits Transfer. If you have been approved to receive benefits from one of the programs listed below, you can use this website to view your benefit balance(s).
This website can also be used to view your transaction history, learn more about EBT, and go to other websites that may be useful in answering additional questions you may have.
The Pennsylvania EBT card is a "debit" card that your SNAP and/or cash benefits are put on each month. If you receive NET benefits, they are put on a different Pennsylvania EBT card for that program.
Now, Let's Get Started:
To use this website to log into your account, you must have the following:
If you do not have an account or need to change your password, click on "Create User Account."
PA EBT CUSTOMER SERVICE:
Misuse of Your SNAP Benefits is a Violation of State and Federal Laws!
What should I know about my SNAP account?
What should I know about my Cash account?
What is a PIN?
How do I select my PIN?
You must call the Customer Service number below.
Follow the prompts to select or change your PIN.
You will need the following information to select your Personal Identification Number (PIN):
You can also change your PIN online after you create a user account and log in.
How do I use my EBT card at the store ?
How do I use my card at the ATM?
How do I protect my EBT card ?
Misuse of your SNAP benefits is a violation of State and Federal laws. DO NOT:
Lost or Stolen Cards or PINs and Problems with Transactions
Immediately call Customer Service at:
If your EBT card has been lost, stolen or is no longer working, you should call the appropriate Customer Service number listed above to request a replacement card. They will immediately disable the old card. A replacement card will be mailed to the address they have on their system. Please allow 5-7 business days for the card to arrive to you in the mail. If the address on their system is not correct, you will need to have the office that manages your case correct the address before a replacement card can be mailed. Your benefits will be protected as soon as you report your card as lost or stolen.
Reminder: If you have an authorized representative for your SNAP benefits, their card will still work and can be used to make purchases from your account unless you or your authorized representative have requested that it be cancelled.
When you receive your replacement card, you must call the Customer Service number printed on the card and follow the instructions you hear to activate your card. After you activate your replacement card, you can begin using your remaining benefits. You must select a PIN as the old one is not transferred to your replacement card.
State Agency Websites:
United States Department of Agriculture (USDA) Food and Nutrition Service (FNS) Website:
USDA FNS "Steps to a Healthier You" Nutritional Information Website:
USDA FNS Supplemental Nutrition Assistance Program (SNAP) Retailer Locator Website:
USDA Nutritional Information Website:
1st PA Business Day through the 20th PA Business Day based on the last digit of your SUID/Recipient #.
ACS ONLINE PRIVACY STATEMENT
ACS is committed to the privacy and security of personal information you provide to us through the use of ACS Web Sites. This Online Privacy Statement ("Statement") informs you of the information practices for ACS Web Sites, including the type of personal information we collect from your use of ACS Web Sites, how the information is used, and with whom the information is shared.
By using our Site, you agree that your use is subject to the terms of this Statement and you consent to the collection, use and storage of your information by ACS in accordance with this Statement and as may be more specifically explained on each Site. ACS may change this Statement at any time and will display the changes here on this Site. Because your use of this Site after changes have been posted indicates your agreement with those changes, we encourage you to visit this Statement on a regular basis. If you are not comfortable with using this Site in accordance with this Statement, please exit the Site immediately.
You may have accessed this Site as a result of a link from another ACS Site. This Statement applies to all ACS Sites linked to this Site except where more specific information is provided on the linked Site with respect to the collection, use and storage of personal information.
This Statement is effective June 2, 2004.
Collection and Use of Information
You may visit this Site and certain other ACS Sites without registering or disclosing personally identifiable information, although some areas of this Site or other Sites may require a password. ACS may ask you to provide personal information, such as when you are asked to complete an online form or a request with regard to a product or service from ACS. This information may include name, physical address, phone number, email address and other personal information that you choose to provide. ACS uses this information for purposes of communications with you, to respond to requests you may have, and for marketing purposes. If you wish to update information you provided through this Site in connection with regular mailings or you wish to have your name removed from a mailing list, you may do so by sending an email or by submitting an updated form through the same communication channel you initially submitted the information.
Certain ACS Sites allow for the electronic submission of resumes if you are interested in employment opportunities with ACS. Resumes received by ACS are used only for employment purposes or such other purpose you may request. If you wish to delete or update employment-related information you submitted through this Site, you may do so by using the profile management function that is available or contact ACS Human Resources.
Sharing of Information with Third Parties
ACS will not sell or give your personal information to third parties for their use for purposes unrelated to ACS without your permission.
ACS will retain personal information collected by a Site for as long as it is needed to fulfill the purpose for which the information was provided, to maintain a record of communications with you, or as required by applicable law.
To protect the personal information we receive ACS uses certain security measures designed to guard against the loss, misuse and alteration of that information. It should be recognized, however, that we cannot guarantee that transmission of data over the Internet will be absolutely secure. Due to the open nature of the Internet the information you provide may be in environments that do not have adequate security measures and may be accessed and used by persons other than those intended. As a result, while protection of your personal information is important to us, ACS is not able to ensure the security of information you transmit to us and you assume the risk of any third party obtaining that information. Upon receipt of your information ACS will strive to ensure its security on our systems.
Links to Other Web Sites
This Site may contain links to other web sites, not maintained by ACS. If you choose to access those sites, please review the privacy Statement applicable to each site. The links to other sites are made available as a convenience to you and ACS is not responsible for the privacy policies and information collection practices of those sites.
ACS Client Web Sites
In the course of providing services to its clients, ACS may operate web sites for certain clients that involve the collection, use and retention of personal information. For example, if you are a health plan member, health plan provider, a patient or other individual who does business with an ACS client, ACS may collect, use and maintain personal information in order to provide you with services on behalf of the client. Those activities are conducted by ACS under a contract between ACS and the client. This Statement is not intended to modify the terms of the contract between ACS and the client. If you have questions about the handling of your personal information that are not addressed on the specific web site through which ACS conducts those activities on behalf of the client, please use the contact information listed on that site or communicate with the ACS client.
ACS has employees, customers and suppliers in many countries around the world. The management, operational and technical processes and systems used by ACS may involve transfer of information across borders. For example, personal information you give to ACS may be sent to systems outside the country in which you initially provided the information, and it may be processed and stored in a different country. Regardless of where you provide your personal information, ACS will take steps to handle it in a secure manner in accordance with this Statement and all applicable laws.
ACS does not market its products or services to children under thirteen years of age. We do not intend to collect personal information from children and request that children do not submit personal information to us.
Scope of Statement
This Statement describes the online privacy practices for ACS Web Sites maintained by Affiliated Computer Services, Inc. and its subsidiaries ("ACS"). It does not modify any agreements ACS may have with our customers, suppliers or other third parties.
Please direct any questions you might have about this Statement to the ACS Privacy Office.